MULTI-YEAR ACCESSIBILITY PLAN
1.0 – PURPOSE
Capital Paving Multi-Year Accessibility Plan (“Accessibility Plan”) outlines strategies and actions that will
identify, remove, and prevent barriers for people with disabilities and meet the Company’s obligations
under the Integrated Accessibility Standards Regulation (“IASR”) pursuant to the Accessibility for
Ontarians with Disabilities Act, 2005 (“AODA”).
This Multi-Year Accessibility Plan will be posted on Capital Paving website and will be available in an
accessible format upon request. The Accessibility Plan will be reviewed and updated, if applicable, at
least once every five years.
2.0 – STATEMENT OF COMMITMENT
Capital Paving is committed to treating all people in a way that allows them to maintain their dignity and
independence. Capital Paving is committed to meeting the needs of people with disabilities in a timely
manner by providing a barrier-free environment for all stakeholders including our clients/customers,
employees, job applicants, suppliers, visitors, and any other individual who enters our premises, job
sites, or accesses our information. Where the complete removal of barriers is unattainable, Capital
Paving will attempt to accommodate persons with a disability in an appropriate and effective manner.
3.0 – SCOPE
This Accessibility Plan applies to all staff, including but not limited to employees, students, contractors
and all other third parties involved in the operations of Capital Paving.
The Accessibility Plan outlines Capital Paving strategies to achieve accessibility generally and meet IASR
requirements in the following areas:
INFORMATION AND COMMUNICATION
ACCESSIBLE EMERGENCY INFORMATION
WEBSITES AND WEB CONTENT
FEEDBACK FROM CUSTOMERS AND EMPLOYEES
ACCESSIBLE FORMATS AND COMMUNICATION SUPPORTS
RECRUITMENT AND SELECTION
WORKPLACE EMERGENCY RESPONSE INFORMATION
ACCOMMODATION PLANS AND RETURN TO WORK
4.0 – INFORMATION AND COMMUNICATION
Capital Paving is committed to meeting the communication needs of people with disabilities. We will
consult with people with disabilities to determine their information and communication needs.
4.1 – Accessible Emergency Information
Capital Paving will provide our customers, clients and employees with publicly available emergency
information in an accessible way, upon request. Capital Paving will take the following steps to ensure its
customers, clients and employees are provided with accessible emergency information as per the AODA
PROVIDE PUBLICLY AVAILABLE EMERGENCY PROCEDURES/PLANS OR PUBLIC SAFETY INFORMATION IN
AN ACCESSIBLE FORMAT
PROVIDE INDIVIDUALIZED WORKPLACE EMERGENCY RESPONSE INFORMATION TO EMPLOYEES WITH
DISABILITIES WHEN NECESSARY.
4.2 – Websites and Web Content
Capital Paving will maintain compliance with the World Wide Web Consortium Web Content
Accessibility Guidelines (WCAG) 2.0, Level AA. We will utilize online accessibility validator tools to
identify any accessibility problems with new or existing content and will have a third-party web
developer correct the problems in a timely manner.
4.3 – Feedback from Customers and Employees
Capital Paving will continue to take the following steps to ensure feedback processes are accessible to
people with disabilities:
ENCOURAGE FEEDBACK ABOUT OUR ACCESSIBILITY, INCLUDING CUSTOMER SERVICE, WEBSITE, AND
Feedback can be submitted by any of the following methods:
Operational Engagement & Innovation Manager
4459 Concession Road 7 Puslinch Ontario N0B 2J0
Designated AODA personnel are also available at each provincially regulated facility in Ontario.
4.4 – Accessible Formats and Communication Supports
Capital Paving will take the following steps to ensure its policies and information are accessible to
people with disabilities upon request:
POST ON OUR WEBSITE THAT WE CAN PROVIDE INFORMATION IN ACCESSIBLE FORMATS UPON
ENSURE THAT THE INFORMATION IS PROVIDED IN A TIMELY MANNER, AT NO EXTRA COST, AND THAT
THE PERSON MAKING THE
request is consulted in order to determine the appropriate format or support.
TRAIN ALL STAFF IN THE AVAILABILITY OF COMMUNICATIONS IN ACCESSIBLE FORMATS AND TO WHOM
REQUESTS SHOULD BE FORWARDED.
ENSURE THAT SPECIFIC PEOPLE (HUMAN RESOURCES, HEALTH & SAFETY, MARKETING) ARE AWARE OF
THE IMPORTANCE OF RESPONDING TO INFORMATION REQUEST.